CONTACT US
FAQ
We would love to hear from you! Here are a few 'frequently asked questions' about Kilo November. Feel free to contact us with any questions, requests or comments.
01
How do I place an order?
You can place an order by click the shop tab above. We offer both canvas and aluminum prints. If you would like to have a piece commissioned, please fill out the contact information above or email us and we can start the conversation.
02
Payment and Shipping
We use PayPal to ensure secure payments. Shipping costs wil vary by the order, size and amount. Shipping for canvas prints will be less than the aluminum.
03
Returns & Refunds
We do not take returns or refunds due to the high quality printing process. Please make sure that your order is exactly what you want before submitting. We are happy to modify an order, but once shipped, we will not take a piece back.
04
Custom Text on Prints
We offer custom text on all prints. This is especially nice for gift-giving. Being that every request is different, we do not have a set cost. If you are interested in customization, please put a note on the order and we can adjust accordingly.